What to Check Before You Shoot App Screenshots
A practical guide to app store screenshots, using a booking app to plan device specs, screen order, test data, and a pre-shoot brief.
App screenshots help someone understand what the app does before they install it. A polished phone mockup matters less than a clear view of the real experience. Before assigning the shoot, confirm supported devices, store specifications, and the order of screens so the team can avoid reshoots.
For a neighborhood restaurant booking app, the first image might show date and party-size selection, the second available times, and the third a booking confirmation. In three frames, people can see the basic flow. Do not invent a coupon screen that has not shipped or imply that more restaurants are available than the app actually lists.
Confirm devices and specifications first
Run the app on each device you support and capture the real interface. If the app supports both iPhone and iPad, check the submission requirements for each device size. Prepare Google Play assets for the device types you plan to list as well. A brief that says only “a few portrait images” leaves too much room for guesswork; include the store, device, pixel dimensions, and file format.
Apple App Store: confirm screenshot counts and specifications for each device you submit
Google Play: check the asset requirements for each device type in your listing
For both: check current store guidance on transparency and text placed over images
Requirements can change with store policy and device support. Recheck the official submission screens when production starts instead of reusing an old campaign file without review.
Arrange screens in the order people use the app
Lead with the app’s main job. For a booking app, date selection or nearby restaurants is easier to understand than a deep settings page. Follow with available times and useful details, then show confirmation or notification settings.
If a screen needs sample data, use a test account with no customer information. For example, use a fictional name such as “Mina Kim,” a test phone number, and a sample venue approved for public use. Check addresses, order numbers, and notification previews too. Retake screens that show a loading state, an error dialog, or a keyboard covering the important part of the interface.
Use overlay copy only when it helps
If a short line helps explain a feature, check the store’s current rules and keep each image to one message. “See available booking times at a glance” describes something a viewer can verify on screen. Leave out claims such as “No. 1 in the industry” or “100% booking success” unless they are supported and can be substantiated. Do not add a discount price or install prompt without checking the platform guidance.
A practical brief for the shoot
Launch platforms and devices: iPhone, iPad, Android phones, and any other supported devices
Submission specs: pixel dimensions and file formats confirmed in each store
Screen order: first launch → core feature → completion or settings
Test data: confirm it is fictional and contains no personal information
Copy and rights: describe shipped features accurately and clear permission for logos or images
Review the draft at phone size. Text and controls should remain readable. If the app’s purpose disappears when the image is viewed small, revise the screen choice and sequence before adding decoration.
FAQ
Frequently asked questions
Can we upload a mock of a screen that is not built?
No. Play asks for the actual in-app experience. Apple asks for UI captures. A missing screen is an exaggerated claim.
How many frames?
Apple allows 1 to 10. Play needs at least two to publish. Put the core screens in the first three.
May we use a device bezel?
Wear OS must show the app interface only, with no device frame or extra text. Phone bezels age fast.
Can the frame say “install now”?
No. Play tells you to drop calls to action and rank or price lines from screenshots.
Transparent PNG?
Apple rejects alpha and transparency. Play screenshots are JPEG or 24-bit PNG with no alpha.
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